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TIPS & FAQs

 

When planning your wedding, it is very important that you get the correct wedding vendor that suits your requirements. Price is relative, so don’t always base your final decision on price. It has to be matched with what the vendor offers in terms of quality and service.

To assist you in finding the correct vendor we have set out below some tips for your to remember and also listed answers to some of the more frequently asked questions from us by our clients.

TIPS:

– Meet in person. An in person meeting is the best way to interview a potential wedding vendor. It lets you get the full experience of their personality, style and professionalism.

– Ask questions. There are no “silly questions”! Make sure you get clear, specific answers to your questions. If you aren’t sure what something means, ask them to clarify. Keep asking questions until you completely understand. If a wedding vendor has a problem with you asking questions, they probably aren’t the one for you. The best wedding professionals are patient, understanding and take the time to help you make the best choices for your wedding.

– Experience. It is extremely important that a wedding professional has ample experience. Not only will they be more skilled in their craft, this also makes them a valuable source of information and ensures that your wedding day goes smoothly.

– The lowest cost is not always the best deal. The price is often relative, especially when you factor in experience, reputation and expert skill. Generally, the most talented professionals have a higher price tag because they are worth it.

– Ensure the vendor offers a contract. If the answer is “No”, RUN! A contract is designed to protect both you and the wedding professional. Don’t settle for a verbal agreement.

– Liability insurance. Make sure your wedding vendors have liability insurance. This protects you incase an unfortunate accident should occur on your wedding day. It’s also a sign that this is a reputable business, since most “fly by night” operations don’t invest in insurance.

– If a wedding vendor is chosen wisely, with the right vendors you get expert help and advice…….for FREE!

 

 

FREQUENTLY ASKED QUESTIONS:

Q- Are you recognised by an International Body that sets high professional standards?

A- We are accredited by the Australian Institute of Professional Photography (AIPP).

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Q- Why appoint an accredited photographer?

A- See AIPP’s answer by clicking here.

 

Q- How long have you been in the wedding industry?

A- We have been in the wedding industry for close to fifteen years covering weddings of various different cultures, ethnicities, religious and other backgrounds in many different countries.

 

Q – Do you capture candid emotions?

A – One of the main reasons why we both shoot is because this helps us to coordinate ourselves where whilst one is covering any formalities that may be going on, the other looks to capture any emotions we feel will be precious to our clients.  This approach is followed through out the entire  day from start to finish.

To enable us to get these important moments (especially during the ceremony) we recommend to all our couples that guests treat it as an “unplugged” event. On many occasions we have missed candid opportunities due to guests attempting to take pictures with their cameras/phones/iPads. We feel it would be a great idea to make an announcement on this so that your guests are aware.

 

Q- Do you photograph details and family formals ?

A- We believe that every moment and every detail of your special day is important to you. It certainly was when we got married. So every wedding we cover, we sort of relive our special day and pay extra attention to capturing every moment and detail.

 

Q- Do you work bring along an assistant, or a second photographer?

A- We both are photographers and cover weddings together. We work well together complementing each other. We also bring along an assistant (to handle lighting and other equipment) depending on the level of coverage and size of the wedding.

 

Q – Have you shot at my venue before?

A – Having been in this industry for a long time, we have covered many locations/venues. However, if your venue is a place where we have not covered before, then we make sure to visit the location on an earlier date to your wedding date. If your wedding location is out of town and quite a distance away from where we are located, we will arrive at the venue well in advance to the start time so that we have time to do a quick walk around.

 

Q- How many images will we receive?

A- We typically deliver 70-80 images per hour of coverage. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured. For example, if someone has a 1 hour church ceremony then obviously they will get more images compared to a 20 minute garden ceremony.

We eliminate duplicate images, miss-focused shots, shots with bad expressions, closed eyes and others that, in our opinion, may dilute the final product. For example, sometimes we take a few extra shots to make sure we have the perfect pose or expression. In another example, candid emotional moments such as tears and laughs are some of the best images from the day. However, unfortunately, some can also yield some unflattering facial expressions. These will be eliminated. To overcome this, we might (where possible) snap a few extras of such moments to make sure we have a great shot with the ideal expression.

 

Q – Do you edit all the images?

A – Every image we deliver is post produced.This involves colour correction, exposure adjustment, selective black and white processing, clarity adjustments, and other corrections. All the images are print ready. We do not do heavy photoshop work.

Majority of the time we try to get the perfect shot in camera with extra lighting etc. Also we do not do advanced post-production work that requires extensive alterations such as changing the size and shape of body parts, etc. If a client requires this type of work, we have a number of editing professionals we can recommend.

 

Q- Do you include the digital negatives?

A- All our packages include digital negatives. However, we do not provide the RAW files, the uncorrected digital “negatives”.

 

Q- Do you keep a backup of our images?

A- We keep a backup of all your high resolution images for ever.

 

Q- When will we see our images?

A- Our turnaround for image delivery following the wedding is eight (08) weeks. However, delivery times can be tailored should you have a special requirement.

 

Q- How are you on your wedding day? Do you fit in?

A- We are very friendly and discrete.

As for dress, we dress for the occasion and will be in line with your dress code for the day.

 

Q- Do you bring along backup equipment?

A- Yes we do. We carry a number of spare cameras, lenses and flash lights .

 

Q- What happens if you’re sick or unable to cover the wedding?

A- In the fifteen years we have been in this business, we are yet to miss a wedding (whether it be due to illness or any other reason). We always say that only an act of God can keep us from covering a client’s wedding day. Having said that, should something keep us from covering the wedding we have partner professional photographers in the markets we work who we can call on to cover for us. Furthermore, since client’s like our signature style of creative work when it comes to the couple shoot, we will offer a complimentary couple shoot (terms & conditions apply) on another day.

 

Q- How many weddings do you photograph each weekend?

A- Just one – yours. We believe in spending the day with you and covering every moment.

 

Q- Do you have public liability insurance?

A- Yes

 

Q- When it comes to the Couple Creative Shoot – do you offer theme shoots ?

A- We love theme shoots!! We welcome clients to come to us with themes they would like done. If you like to have a theme shoot, but not quite sure of the theme, we will gladly assist you in coming up with a theme suitable for you. Please note that theme shoots can not be done on the wedding day as it takes time to set up the shoot. For more details on theme shoots please contact us.

 

Q- Do you cover weddings/couple shoots from different cultural, religious and ethnic backgrounds?

A- Yes we do. Over the years we have covered an extensive number of different cultural, religious and ethnic weddings both in Australia and overseas. This has given us a deep understanding of the cultural and other aspects of different societies, helping us to offer each client exactly what they require and also not to miss any of the important aspects of the day.

 

Q- We’d love to work with you. What happens next?

A- We’d love to meet with you both and get to know you! Please contact us using the Contact Us link to set up an appointment. If you are unable to meet with us or you are an overseas client, then we can set a time for a SKYPE chat.